28. Jun strives for excellence in our humanitarian work to ensure the efforts and resources of our donors and members are optimized in helping Serbs in need. For this reason we did a follow up with the Medical Center Gracanica, half a year after they received our humanitarian shipment, to see how the aid was being utilized, what complications if any they experienced and how we can help more effectively in the future. They replied to our inquiry the next day with a letter (below in Serbian and English translation) and photograph.
Pre svega zelimo da vam se jos jednom zahvalimo u ime svih zdravstvenih radnika, naravno I pacijenata, na velikodusnoj pomoci koju ste nam uputili. Mozemo samo da potvrdimo da je pomoc stigla letos, posle kraceg zadrzavanja na carini, ali uz pomoc Odeljenja za Zdravstvo Opstine Gracanica, problem administrativne prirode je resen. Odeljenje za Zdravstvo Opstine Gracanica je preuzelo pomoc sa carine uz prisustvo predstavnika KFOR koji su nadgledali transport i celu proceduru dopremanja pomoci. Distribuciju pomoci je izvrsilo Odeljenje za Zdravstvo Opstine Gracanica a mi smo jedan deo te pomoci dobili za potrebe Doma Zdravlja. Pomoc koju smo dobili distribuirali smo sluzbama doma zdravalja. Isticemo da zdravstvene usluge nase ustanove ne koriste samo pacijenti sa centralnog Kosova, vec I pacijenti iz Pomoravlja, Sirinicke Zupe i Gore. Trudimo se da svakome pomognemo u okviru nasih mogucnosti.
Kolegijum lekara Doma zdravlja Gracanica
First and foremost, we would once again like to express how grateful we are, in the name of all health workers, as well as patients, for the generous aid you have sent our way. We can verify that the humanitarian aid arrived last summer, after a short delay at customs, and that with the help of Department of Health of Gracanica, the problem, which was of administrative nature, was resolved. Department of Health of Gracanica retrieved the aid from customs along with KFOR representatives, who supervised the transport and entire procedure of the parcel delivery. Department of Health of Gracanica dealt with the distribution of the aid, and we received a part of the said aid as per the need of the Health Center. The received help was further distributed amongst departments of the Health Center. We would like to make it clear that health services of our institution are available to not only patients from central Kosovo, but from Pomoravlje, Sirinicka Zupa and Gora. We try to help everyone however much is in our power.
Collegiate of Doctors from the Health Center Gracanica